Author : Ros Malone

Memory, Training and Online Learning

How do we remember the training and learning that we take part in to improve our work? When we are taking part in training sessions, we often take notes and ask questions. Especially at group training sessions, we take part in discussions with both trainers and other trainees. All of these activities are widely acknowledged […]

Metadata Management

Information is developing into a valuable asset for organisations, as digital information proliferates, and competitive advantage becomes more and more connected to timely and accurate data. How can we best leverage such an asset and provide information that can be easily found, understood, used, and shared? Identify your information as an asset Creating and, most […]

Making the Physical Workplace Digital

Remote Working has become a necessity for many organisations, as the world changes and digital trends are accelerated. For many organisations, and for records and information managers and staff, the difficulties of translating our work from the physical to the digital environment can be a challenge to overcome. This is because an organisation may try […]

Information Systems Security

Managing the security of records and information becomes more complex in new environments, such as Distributed Working environments. Records may exist in either paper or digital form within ‘hybrid’ – both paper and digital – records systems, and when your paper-based business processes transform to digital processes, they will look and feel different on new, […]

Building Information Management Capability

The value of well-managed information to organisations is not always well-recognised. Traditional asset management practice has not always identified or treated organisational information as an “asset”. Yet business information is a valuable asset, with a financial value, and one which influences customer service and satisfaction, productivity, and competitive advantage in an information-rich setting. Building the […]

Managing Information in Business Systems

The challenges of managing the Business Information and Business Evidence of our organisations within digital business systems are a day-to-day reality for many people in the workplace. With most organisations operating under distributed Records and Information Management models – which involves different business units across organisations assuming responsibility for managing their own Records and Information […]

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