Using Information management to Innovate and Optimise Business Processes

At IRIS, we look at the big picture. That means we have all the information management (IM) and records management (RM) bases covered, from business process analysis and design to implementation and training – a broad suite of services for an equally diverse client base.

Spanning the IM and RM spectrum

Our consulting expertise spans the information and records management spectrum, falling into five key service areas:

  • Business process analysis and design
  • Strategic information management
  • Records management and EDRMS
  • Information governance
  • Information and records management training

Our process: Delivering tailored solutions

Clients across the private, public and not-for-profit sectors rely on our multi-disciplinary team, not just because our services cover the information and records management spectrum, but because we tailor them to each client’s specific requirements.


    Identify organisational context and operating environment and review supporting documentation, including the organisation's Strategic Plan which will provide an indication of the strategic vision and direction of the organisation.


    Assess and understand the issues or problems, Review business processes and Investigate options for resolving problems or improving information management processes


    Evaluate options identified in the Analysis phase and Develop solutions to address the problem or issue


    Deliver the final output or product, after feedback and consultation and Develop implementation plans


    Continuous improvement through regular reviews and monitoring

Our collegial consulting philosophy means you can tap into a wealth of information and records management expertise through your dedicated senior IRIS contact.

Meeting business needs and best practice

The holistic solutions we develop and deliver add tangible value at a strategic and operational level, improving efficiency and decision making at every level, across the board.

Crucially, by adopting our recommendations you’re ensuring your organisation is in line with private industry and government best practice, as outlined in the Australian Standard on Records Management (AS ISO 15489), the State Records Act 2000 and the State Records Principles and Standards 2002.